Problems I've Solved

Real business problems. Practical solutions.

Businesses don't always need another system, another consultant or a complete transformation.

Sometimes they need someone to step in, work out what's actually wrong, identify what matters most and find the most practical way forward.

Here are some examples of business, operational, digital and technology problems I've helped clients work through.

Beauty & Personal Care SME

Business Improvement & Ongoing Advisory

Ongoing support was needed across operations, customers and marketing, with several competing priorities.

→The business had an ongoing trusted adviser who could look across the business, help prioritise what mattered and support implementation rather than simply provide recommendations.

  • Business Consulting
  • Business Improvement
  • Digital Strategy
  • Customer Experience
  • Problem Solving
  • Technology Advisory

Professional Services & Advisory Business

Turning Business & Digital Frustrations Into a Clear Action Plan

Several operational and digital issues, but no clear view of what needed attention first.

→A prioritised action plan showing what needed fixing first, what could wait and where improvements were most likely to create business value.

  • Business Review
  • Digital Strategy
  • Problem Diagnosis
  • Customer Experience
  • Technology Advisory
  • Prioritisation

Membership & Sports Organisation

Simplifying Online Payments

The existing management platform didn't support the online payments the organisation needed.

→A streamlined online payment process without the cost and disruption of replacing the organisation's existing management platform.

  • Payment Solutions
  • Square
  • Process Improvement
  • Customer Experience
  • Systems Integration

Community & Membership Organisation

Fixing a Membership & Payment Workflow

Registrations were coming through, but some payment methods generated errors.

→A clearer and more reliable registration and payment experience with improved instructions for users and greater visibility of how the workflow operated.

  • Process Design
  • Payment Workflows
  • Forms
  • Stripe
  • Troubleshooting
  • Customer Journey

Multi-Service SME

Building a More Flexible Digital Platform

A growing business had outgrown a restrictive website and hosting setup.

→A more flexible digital foundation capable of supporting multiple business services and future technology requirements.

  • Digital Strategy
  • Technical Project Management
  • WordPress
  • Hosting
  • DNS
  • Security
  • Systems Planning

Professional Services Business

Recovering Search Visibility

A business that once performed strongly on Google saw visibility and enquiries drop away.

→The business received a clear roadmap for rebuilding search visibility and improving its ability to attract relevant potential customers.

  • SEO
  • Local Search
  • Digital Strategy
  • Google Business Profile
  • Website Review
  • Search Analysis

Small Business

Recovering a Compromised Digital Environment

Malicious activity had affected the business website and needed more than a quick clean-up.

→The business returned to a more secure and controlled digital environment with stronger technical foundations and improved protection.

  • Problem Diagnosis
  • Cybersecurity
  • Website Recovery
  • Technical Troubleshooting
  • WordPress Security
  • Technical SEO

Fireplace Retail & Installation Business

Turning an Outdated Digital Presence Into a Better Customer Journey

A strong product offering held back by a digital presence that no longer matched how customers research and enquire.

→The business now has a more professional and customer-focused digital presence that better reflects the quality of its products and services. Customers can find information more easily, understand their options and move more naturally towards making an enquiry or requesting a quote. The business also has a stronger digital foundation that can be improved and expanded over time.

  • Customer Experience
  • Website Modernisation
  • Digital Strategy
  • WordPress
  • Customer Journey
  • Product Presentation
  • Technical Project Management

Leadership & Business Advisory

Creating a More Client-Focused Digital Experience

Strong expertise and services, but a digital experience that didn't reflect how clients think about their own challenges.

→The digital experience now speaks more directly to the client and the problems they are trying to solve. Visitors can better understand where WhyCubed can help, navigate towards the most relevant services and engage with the business through clearer and more purposeful pathways. The result is a stronger client journey that better supports enquiry and lead generation.

  • Customer Journey
  • Website Strategy
  • Messaging & Positioning
  • Digital Strategy
  • Smart Forms
  • Lead Generation
  • Customer Experience

Got something in your business that isn't working the way it should?

You don't need to know what the solution is before we talk. Let's work out what's causing the problem, what needs fixing first and the most practical way forward.